LEAN SIX SIGMA BLACK BELT

COURSE CONTENT

LEAN SIX SIGMA BLACK BELT COURSE
 

1.0 Introduction
Lean Six Sigma is a proven problem solving and cost reduction methodology that emphasizes on data-driven decision-making approach. The focus of Lean is in waste elimination and the focus of Six Sigma is to reduce variation in processes.
 

Hence, how can this methodology be instrumental in improving the performance and profits of retail modeled businesses?
 

In retail numerous variations can occur within a store and between stores. For instance, the waiting time for payment, the availability of stocks, the pricing errors, the labeling errors, predicting demand to plan purchasing activities, the customer experience between different shifts in a store and between different stores, high turnover in stores due to leadership styles;
the list goes on.

The cost incurred by retailers for in-store operations accounts for a large percentage of the selling and general expenses. Optimizing this function could significantly impact cost management as well as customer satisfaction.
 

Many processes have error margins more than 3%. Though this may seem small, in a business with a big sales volume, the lost is significant.
 

Through this program, elevate knowledge, skills and competencies to:
• utilise the structured DMAIC methodology in solving functional problems with breakthrough results
• apply quantitative techniques to make effective fact-based decisions
• demonstrate the linkages between projects and desired business results
• lead subject matter experts to increase customer satisfaction levels and business efficiency
• manage and facilitate effective improvement project teams across your organization
• lead and manage cross-functional changes in your organization
• achieve breakthrough results through the application of creative and critical thinking to organizational problems
• communicate effectively to all levels in your organization

2.0 Lean Six Sigma Black Belt Knowledge Area
Understanding the Lean Six Sigma Black Belt course content is important for anyone aspiring to control process improvement methodologies and drive organizational excellence. By dissecting the syllabus, we've uncovered the core principles, tools, and techniques essential for success as a certified Black Belt. From statistical analysis to project management and
leadership skills, each syllabus component equips professionals with the expertise to lead impactful process improvement projects.
 

Gain an in-depth understanding of both Lean and Six Sigma concepts, methods and tools that are necessary to achieve breakthrough improvements, critical to business processes. You’ll gain advanced skills in analysing and improving processes using the Lean Sigma approach. Structured to optimize learning and application, this programme uses training, coaching and
on-the-job project implementation.