HR for Non-HR Personnel

COURSE CONTENT

HR for Non-HR Personnel:

Essential Human Resources Knowledge for Non-HR (1 day)

Objective: Provide non-HR professionals with a foundational understanding of HR, focusing on key HR practices that they will encounter and need to manage in their roles.

Targeted Participants:

• Managers and team leaders
• Supervisors and department heads
• Employees with leadership potential
• Staff involved in people management or HR-related activities

1. Introduction to Human Resources

Objective: To introduce participants to the role and importance of HR in an organization.
Content:

• What is HR? Key functions of HR in organizations.
• HR's role in supporting business goals and fostering a positive workplace culture.
  Activity: Icebreaker followed by a discussion on how HR impacts their daily work.

2. Recruitment, Onboarding & Performance Management

Objective: Provide participants with a practical understanding of key HR processes that involve interacting with HR teams or managing people.
Content:

• Basics of recruitment (job descriptions, sourcing, interviews).
• Importance of onboarding and training new employees.
• Performance management: setting objectives, feedback, and appraisals.
  Activity: Role-play exercise on conducting interviews and setting performance goals.

3. Employee Relations, Conflict Resolution & Legal Compliance

Objective: Equip participants with tools for managing workplace issues and complying with legal HR requirements.
Content:

• Strategies for resolving conflicts and managing employee relations.
• Key HR compliance areas, including labor laws, workplace regulations, and how they impact managers.
  Activity: Group role-play on conflict resolution and a discussion on real-world compliance challenges.

4. Compensation, Benefits & Employee Engagement

Objective: To understand the role of compensation and benefits in motivating employees and creating a positive work environment.
Content:

• Overview of compensation structures and benefits packages.
• The importance of employee engagement and motivation.
• How to support HR in retaining talent and fostering a positive culture.
  Activity: Interactive quiz on compensation and benefits.

5. HR Toolkit, Building Organizational Culture

Objective: Empower participants with a practical HR toolkit to address common HR-related issues and contribute to a positive organizational culture.
Content:

• Building a positive organizational culture and promoting employee engagement.
• Practical HR toolkit for managing HR issues in their teams.
  Activity: Group exercise on creating a department-specific HR toolkit. Wrap-up and Q&A session.